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Contact Information
Business Hours
Service: 24/7 - Every Day
Office: Mon-Fri, 8:00 AM - 6:00 PM
Weekend: Sat-Sun, 9:00 AM - 5:00 PM
Common Questions
Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 2 hours in advance for standard services. For special events or peak times, we suggest booking 24-48 hours ahead to ensure vehicle availability.
What payment methods do you accept?
We accept all major credit cards, debit cards, and corporate accounts. Payment can be made in advance or after service completion. We also offer convenient monthly billing for corporate clients.
Are your chauffeurs licensed and insured?
Yes, all our chauffeurs are professionally licensed, extensively trained, and fully insured. They undergo regular background checks and continuous training to maintain the highest standards of service and safety.
What is your cancellation policy?
Cancellations made 24 hours or more before the scheduled pickup time receive a full refund. Cancellations within 24 hours may be subject to a cancellation fee. Please contact us directly for specific circumstances.
Do you provide airport meet and greet service?
Absolutely! Our chauffeurs will meet you at the arrivals gate with a personalized sign, assist with your luggage, and escort you to your vehicle. We track flight arrivals to ensure we're there when you land.
Can I request specific amenities in the vehicle?
Yes! We're happy to accommodate special requests such as specific beverages, temperature preferences, music selections, or other amenities. Please mention your preferences when booking or contact us in advance.